Frequently Asked Questions

Get in touch with us through the channels mentioned above or through each trip’s booking forms.

Our cancellation policy reflects the costs MTBSPAIN incurs long before the trip begins (accommodation, support vehicles, guides and bookings).

Payment schedule (all trips)

• 25% when booking your place (non-refundable).
• 50% three months before departure.
• The remaining 25% one month before departure.

Cancellation by the traveller

Once a payment has been made, the amounts paid are non-refundable. If you cancel your trip, payments will not be refunded.

MTBSPAIN Cancellations

MTBSPAIN reserves the right to cancel, modify, or delay the trip at any time and for any reason. If MTBSPAIN cancels the trip, travelers will receive a refund of the amount paid.

MTBSPAIN is not responsible for any personal expenses incurred due to trip changes or cancellations, such as flight tickets. We strongly recommend that you confirm your trip with MTBSPAIN before making any bookings related to the trip.

MTBSPAIN reserves the right to make changes to the date, route, activity, and hotel on any tour. This includes itinerary details as they appear on mtbspaintravel.com. Every effort is made to keep changes to a minimum.

Of course.

Always.

It depends on the trip you want to do. Contact us and we’ll give you the details.

No, but you should be able to ride a bike comfortably.

Contact us and we’ll advise you based on the type of trip.

MTBSPAIN will help you with the repair. We always have a mechanic available.

Of course.

Contact us and we’ll advise you based on the type of trip.

Groups are a minimum of 4 people and a maximum of 8 people.

On the major tours they are included upon request.

For each trip, we will recommend the gear/equipment you need to bring. The usual basics are:

• Sports shoes: 2 pairs
• Sports t-shirts
• Cycling shorts (padded)
• Cycling gloves
• Sports sunglasses
• Sunscreen
• Helmet (Essential)
• Body/leg protection, for enduro tours

One large piece of luggage of up to 25 kg and one small backpack/bag are allowed.

At the refreshment stops, we will have water and fruit available. No additional drinks or food are included during the routes.